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Theorising the official view The definition of resident participation by the State is an operational one. Three aims are identified: restoring public action credibility, enhancing resident initiatives, and modernising public services. Information, consultation, and involvement19 are highlighted as methods to achieve these objectives. According to Chevallier (1999), three main functions are actually assigned to resident participation. It can be argued that these – communication, legitimation, socialisation - all refer to the reorganisation of the traditional republican system. The first function identified by Chevallier is communication. Indeed, it can be suggested that resident participation refers principally to a public relations exercise for the local mayor (Paoletti, 1999). In this sense it can largely be seen as a form of tokenism. However, communication is not a neutral process as local authorities get feed-back from any consultation process. Moreover, it has initiated a significant change in that mayors allow different points of view to be expressed and a few arguments to emerge. Thus, resident participation seems to weaken the strong reliance on elected representation and the separation between councillors and citizens within the traditional representative system, notably through Conseils consultatifs de quartier (CCQs).
The second function of resident participation, legitimation, underpins the role assigned to CCQs. These are places where the mayor, as a figure-head proceeding from a quasi direct election, and holding powers devolved in a strong representative system, can legitimate his action. Within this context, the trend to strengthen local democracy through communication that was mentioned above is counterbalanced by a reinforcement of legitimacy for the representative system. Indeed, as mayors and councillors come closer to residents, they can claim to be better informed on the problems that they are mandated to deal with, thus denying the need for local people to be given any new powers21. In other respects, resident legitimacy is justified as a form of user legitimacy and not as a political one: some of the only initiatives in which it is recognised are projects connected to the gestion urbaine de proximité (GUP) ("urban local management"). in order to ensure the durability of their investments. They took a variety of forms and operated at different levels; for instance a GUP project could be to privatise public areas within tight boundaries ("résidentialisation"), to employ night mediators, to sign a charter of quality with residents, to create a call centre recording complaints and responding quickly to any problem (lift breakdown, acts of vandalism, etc.) or to train wardens to manage situations of conflict. If social landlords are prime stakeholders at the "stairwell-scale" ("cage d’escalier"), public services and the local authority are now more and more involved in heeding resident voices in improving the delivery of services at the area-scale (quartier). In this view, residents are urged to participate in managing their environment by legitimating and taking over institutional changes. It can be noted that this territorial step represents a significant challenge to the republican tradition of unity and equal treatment. The last function given to participation is socialisation. There are two main aspects: supporting resident initiatives through financing micro projects and giving better access to public debates. FPH, early supporting funds, capacity-building22 and a few innovative initiatives all focus on social cohesion, at least in the institutional perspective. It can be observed that they focus on neighbourhood activities as a key-target. However, they are never presented as the first step in an empowerment process aiming to build co-decision making that involves local residents. Given the tendency to utilise resident participation for specific purposes that supports the functions assigned to resident participation, and considering that the commitment to involve local people at the different stages of the implementation of ABIs does not refer to "political" empowerment, the official view on resident participation, at both national and local level, is a relatively restricted one. In illustrating this assumption, it can be pointed out that one of the most significant empowerment initiatives in resident participation, the FPH, only explicitly refers to an operational level and not to a strategic one. If public authorities do relinquish a part of their power to a committee including inhabitants or the voluntary sector within this experiment, the co-decision process only concerns operating budgets and neighbourhood activities. This illustrates the current role assigned to resident participation in France. However, it may be that this represents a transitional step to a wider process of resident involvement in local affairs through an incremental process. Indeed a few examples of these experiments show that where a committee including residents and organisations is given an operating budget, it often gets a capital budget after a while in order to respond to local demands. For instance, in Moissy-Cramayel, the former was created in 1994 and the latter in 1998. The mayor of La Roche-sur-Yon, inspired by a Swedish initiative, was particularly innovative in directly creating a capital budget in each neighbourhood in 1985 (ADELS, 1999). These experiments, as well as a few local attempts to involve residents at the very beginning of the town planning process (planning workshops in the Saint-Jacques area in Perpignan or in La Cassine area in Chambéry), stand out as a real and interesting change in a few places. A specific experiment initiated in the 1990s is particularly original in terms of its aims, results and leadership. This experiment genuinely addresses citizen empowerment, is independent of the State, and protects its independence by managing the dissemination of its principles. The Université du Citoyen ("Citizen University") was set up by a former social worker in 1992 in Marseilles. The idea is to train local people to genuinely embrace and take part in the decision-making process by building local people’s capacity. In group sessions, volunteers learn how to speak in front of other people, are informed about institutions and are briefed on specific themes23. The Citizen University (which is mobile) is also the framework for dealing with very local issues at the request of residents24. A Université du Jeune Citoyen (Young Citizen University) was set up in 1994. It first targeted young people involved in the criminal justice system but then extended its action to school pupils. These initiatives bridge the gap between institutions, public service providers and residents. This represents recognition by the former that residents do not understand their policies. At the same time residents are challenged to go beyond their traditional role as passive consumers of services and/or their usual behaviour of merely protesting to local government about problems. Not only is the Université du Citoyen experiment innovative, in that it exceeds the official view on resident participation and achieves positive results, but it also implements and disseminates a bottom-up approach outside of State regulation. In effect, this organisation has created an independent network in which each new initiative has to conform to the network’s basic requirements (e.g. political will, active voluntary sector) in order to participate in the scheme. As a result the Université du Citoyen has developed a genuine expertise and achieved significant results in field of citizen participation. Practical and conceptual difficulties It is important to acknowledge that there are significant practical and conceptual difficulties to the development of greater levels of resident participation in urban policy. Since they are not entirely specific to France, they will be briefly discussed focusing on a few features of the French system. In practical terms involving people who have no experience (because of background, language, understand the "game", time-scale, funding, etc.) in tackling technical, complex issues is not easy. Moreover, as noted above, it is harder to achieve in a country that has a strong reliance on the traditional representative system and on the Welfare State. In addition it requires considerable investment in terms of resources and time to overcome these obstacles: a genuine participation process has a high cost; it takes time to be organised and explained25 and a lack of means is often pointed out26. Furthermore, professionals involved in the process face a challenging framework underpinned by latent resentment and a questionable sense of belonging on the part of local residents. As the Project Director in Le Blanc-Mesnil explains, you have to "convert anger into positive energy"27. A new awareness on practical difficulties has emerged. A study completed in Argenteuil about urban management methods concluded that even with favourable conditions (active Neighbourhood Councils, determined local authority, a local audit made by a consultancy) resident involvement in the former GPV pathfinder (Grand Projet Urbain 1994-1999) did not succeed (GIE Villes et Quartiers, 2000). Even in areas where consultative structures seem to consider resident opinions in quite an effective way the move to full resident involvement in urban management is difficult to achieve. Professionals point to a lack of a clear methodology in the step from the operational to the strategic level, arguing that they have to deal with imprecise guidelines. Even at the State level where both experts and politicians advocate resident participation, operational methods are seldom described in any detail. One of the reasons for this may be a cultural reluctance to recognise the use of arguments linked to efficiency in urban and public service management. Yet, the notion of "urban quality" seems to offer the basis for a shared system of reference everybody can adopt, unlike the system of reference of "production urbaine"28 that was created by technicians (Bourdin, 1998). But the necessary change in attitude, if occurring at all, is very slow within public service providers and public authorities, even in GUP projects29. In particular, mayors feel threatened. Traditionally they have sought to try and limit or contain debates rather than engage in a sustained process of dialogue and co-decision making (see Paoletti, 1999; Mabileau et al., 1989). Moreover, as understood in the context of French political culture, resident participation has to be institutionalised to be properly implemented. However, the process which has to be gone through to institutionalise participation is complex and regarded with suspicion, even when there are no real power issues at stake (a good example are the Neighbourhoods Councils in Paris XXth District)30. One of the problems lies in the long-lasting categorisation of residents as a homogeneous entity (opposed to the "bogeyman" of taking communities into account, see Lapeyronnie, 1999). Politicians have even failed to define what they mean by "residents" in terms of who they wish to engage with. It has to be underlined that this lack of clarity particularly affects professionals since the obvious complexity and vagueness of definition, aims and methods is confusing. For instance, have they been mandated to be social peacekeepers, to create countervailing powers, to act on institutions (Foret, 2000)? The State representatives on the ground (Sub-Prefects for urban affairs) have the duty to explain resident participation principles and method. However, not only do they face a lack of clarity regarding what should be done, they lack the necessary motivation to act as efficient and effective intermediaries since many are not really convinced that resident participation is useful (DIV, 1999). Moreover, it can be argued that there is a lack of networking between Sub-Prefects and as a result no dissemination of good-practice on resident participation among them. It seems that it is difficult to overcome these obstacles to the implementation of resident participation since there is no intention to develop a conceptual framework for "participative democracy". Drawing together the threads of the previous discussion one can argue that if, at the neighbourhood level, public authorities display a new interest in exercising a form of "enlightened power" (i.e. securing better information on resident needs through direct contact with residents), there is little evidence of these developments evolving into to a co-management process at a strategic level. But giving local people the power to express themselves represents a significant challenge within the French political context where people are usually "briefed" rather than engaged in a process of dialogue. However, if resident participation is underpinned by the idea of "sharing the power", it can then be argued following Donzelot (1999) that participation is moving away from its original intention of involving people in dealing with the deficiencies of the institutions they engaged with. Despite this, it should be acknowledged that the very act of legitimating the taking into account of local points of view in tackling the issue of modernising public services, for example, is still a philosophically significant change in State political culture. Even if it is not easily implemented, it can, indirectly and incrementally, lead to these developments initiating a process of real change. Thus a successful experiment such as the Université du Citoyen may be a part of this incremental process of change. It can be argued that thanks to a more pragmatic basis (through initiatives such as GUP actions) resident involvement could evolve from rhetorical statements to more effective forms of participation, whereas in previous ABIs participation was inversely proportional to its enhancement in CDVs requirements (Marcou and al., 1997). Conclusion To turn first of all to the inferences that can be drawn from our discussion of resident participation in urban ABIs in France and England. We should begin by pointing out that what is meant by involving local people (i.e. the notions of community participation in the UK, and resident participation in France) differs significantly between the two countries. In France ABIs, and associated resident participation, pose a significant threat to the Republican ethos underlying the country’s political and administrative system. More specifically, resident participation in ABIs poses a direct challenge to the working methods of local State officials, professionals and elected representatives. Nor is there clear evidence that the aforementioned are, other than in a few isolated examples, particularly enthusiastic to see resident participation go beyond consultation. At best participation would appear to be a method of helping public service agencies to deliver services that better reflect the needs of their clientele, although even here there is tension with regard to the provision of `special’ services to particular areas (i.e. why should one area be treated differently to another). Resident participation in most cases seems to have progressed no further than the right to be informed or at best consulted and only rarely to participate in decision making. National, regional and local politicians appear to largely view resident participation as a legitimising and socialising process designed to give their policies greater credibility among the residents of run-down areas. Although whether residents are prepared to accept such a limited role is open to question. In other respects, despite the significant obstacles that prevent local people from taking an active role in ABIs, resident participation (in the sense of politicians engaging in a dialogue with residents) does seem to have emerged on to the policy agenda. Thus a process of incremental change may have been initiated that could have far reaching implications for the French system of local government. In the English case the pressure for greater resident participation in urban ABIs has been growing throughout the 1990s. And there is no doubt that compared to the early days of City Challenge the latter rounds of SRB and several other initiatives (e.g. NDC, NRF) exhibited a much greater awareness of the need to actively engage local residents in the design, decision-making and implementation of projects, even explicitly aiming to achieve community-leadership. However, it would be wrong to imply that politicians and officials in England have felt any less challenged than their French counterparts. As one English councillor commented on the role of Community Action Forums:
Ironically in England the lack of a clearly enunciated philosophy underlying state action, a more pragmatic/empirical approach to problems and a greater willingness to acknowledge a legitimate role for organisations in civil society has actually enhanced the possibilities for resident participation in comparison to France, notably through local partnerships. Yet we should also acknowledge that, despite these cultural, philosophical and political differences, resident participation fulfils similar purposes to France, serving to legitimate locally based state interventions in society and, particularly in the context of the struggle against social exclusion, to play a role in the socialisation and management of marginalised communities (see Atkinson, 1998b; Raco and Imrie, 2000). In other respects, in England as in France, while politicians and officials express a desire to engage local people more closely in ABIs reality differs significantly from rhetoric; for different reasons both countries have experienced difficulties in implementing the process of community/resident participation. In addition to technical problems relating to time-scale, representativeness, inclusivity and professionalisation of resident participants, government had, and still has, to find ways to put into practice a top-down conception which aims to stimulate bottom-up initiatives. However, if England and France seem to address similar issues and face comparable difficulties, we have to bear in mind our initial warning about international comparisons, particularly with regard to the development of resident participation through partnerships and capacity-building. In effect, they cover very different situations. While English partnerships are supposed to be community-led, French partnerships do not involve local people or local organisations, nor is there public attendance at partnership board meetings where decisions are taken. With regard to capacity-building, in both France and England the primary focus is on managing locally based organisations. However, in England the issue of training local people to participate in partnerships and to play a central role in the decision-making process is of considerable importance, while in France the secondary focus is on local officials. More generally both the French and English experience of tackling urban problems by involving residents through ABIs suggests that there are no easy solutions to the processes creating urban decline in general and urban social exclusion in particular. However, developing an integrated and co-ordinated approach to tackling these problems, whilst attempting to involve local people, is particularly difficult to achieve and creates new problems. We should acknowledge that the need for expertise, methodology and capacity-building implies an ambitious and well-funded policy. We would also suggest that the development of community/resident participation, understood as aiming to empower people, demands a fundamental rethink of attitudes by politicians and officials (including professionals) in central, regional and local government. They need to recognise that local people should be given the opportunity to participate in setting and implementing the regeneration agenda – they need to have a sense of `ownership’ (see Atkinson, 2001, pp395-396). To achieve this it is essential to engage in forms of open dialogue that permit the development of a robust consensus from which inclusive regeneration strategies can be developed (see Healey, 1997, esp. Part III). These developments will need to be accompanied by, often radical, organisational restructuring to facilitate community/resident access to and control of services (see Burns et al, 1994). The very act of community/resident participation therefore raises serious problems for all those involved and the record across Europe is by no means good (see Chanan, 1996; Atkinson, 1999e). Perhaps here the European Commission can take a lead by identifying and disseminating examples of best practice and providing resources, through programmes such as URBAN and URBAN II, to support the development of best practice. 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(1998) `Participer à la gouvernance’, in Les annales de la Recherche Urbaine, nos. 80-81. Urban Task Force (1999) Towards an Urban Renaissance, DETR, London. Urban White Paper (2000) Our towns and cities: the future. Delivering an urban renaissance, Cm 4911, HMSO, London. Endnotes 1) In 1997, the Regeneration Minister Richard Caborn stated that : 2) As opposed to the Anglo-Saxon "public interest" that empirically aggregates particular interests in an utilitarian way, the "intérêt général" refers to a greater, rational principle which everybody is supposed to agree with in building society. 3) SRB was transferred to RDAs when they were set up in April 1999, there was a Round 6 but since the publication of the Urban White Paper in November 2000 SRB has been discontinued. RDAs are now in the process of drawing up their own replacement `urban strategies’ which presumably will be introduced in April 2002. 4) According to the Guidance on LSPs: 5) Under Part I of the Local Government Act, 2000 Local
authorities have a duty to prepare Community Strategies, LSPs will play a
key role in drawing up these documents. The DETR’s Guidance (DETR,
2000c, para.39) states "The aim of community strategies is to allow
local communities to articulate their needs and priorities. However,
action at the local level will inevitably take place against a backdrop of
priorities established at national and regional level." The Guidance
goes on state: 6) In the foreword to Urban White Paper the Deputy Prime Minister and
Secretary of State at the DETR, John Prescott, states: 7) As part of this coordinated (i.e. joined-up) approach a new Cabinet Committee on Urban Affairs has been set up, ironically this echoes developments under Conservative Governments. (For a wider, historically informed, analysis of joined-up government see Kavanagh and Richards, 2001) 8) Research by the European Foundation for the Improvement of Living and Working Conditions found that as few as 5% of the local population are regularly active in community groups and only a minority of this group will actively participate in partnerships or other representative activities (see Chanan, 1997). 9) In response to these problems, and as part of a more general attempt to develop, support and sustain community participation, a Community Empowerment Fund, worth £35m over three years, will be available to the 88 most deprived areas that qualify for the Neighbourhood Renewal Fund and a further £50m will provide small grants to support social entrepreneurs and community organisations over a three-year period in disadvantaged areas (SEU, 2001, p28). 10) We are not suggesting that deprived communities are inherently incapable of developing their own forms of organisation. However, many communities experiencing social (and spatial) exclusion are frequently fragmented and lack the basic coherence, organising skills and resources necessary to participate in partnerships in an effective manner. Few regeneration projects are prepared to acknowledge this and to put in the time and resources necessary to build such a capacity. 11) The first stage refers to legal publicity or briefing and promoting campaigns. At the second stage of the ladder, citizens’ perceptions are questioned. At the third stage, citizens’ views are supposed to be heeded in an interactive debate process. At the last stage, residents are given a part of the power in the decision-making process.12) It is important to bear in mind that in France the notion of governance has a very different meaning compared to its usage in the Anglo-Saxon world. 13) In 1977, the Habitat et Vie Sociale (HVS) / "Housing and Social Life" programme (targeting a renovation of deprived social housing estates) set out as a criteria for a project to be accepted that local authority and managers agreed on consulting local residents on the design of the operation. (See French Official Journal 10/03/1977, p. 1356) 14) In 1991, the Loi d’Orientation sur la Ville (LOV) ("Urban Orientation Law"), set out that any important operation affecting inhabitants’ environment required a preliminary "concertation" (interactive consultation process) with local people, that the mayor should organise. 15) According to the Loi sur l’Administration Territoriale de la République (ATR) ("Republic Territorial Public Management Law", 1992), city councils can create consultative committees on any local issue. (See Code Général des Communes, Art. L.2143-2)16) The 247 CDVs ("Urban contracts") cover more than 1,000 communes
(local government units). These are a seven-year agreement between the
State, local authorities and their partners in "the implementation,
within a global framework, of a sustainable and coherent urban
regeneration policy" (DIV, 2000a). CDVs target deprived areas (around
1500 neighbourhoods) in an integrated-scale approach aiming to include the
entire urban area. They tackle crime prevention, employment and economic
development, education, and urban renewal (DIV, 2000b). They finance many
voluntary and municipal projects. The average State funding is 1.562
MEuros a year / CDV (Total State funding: 2.7 billions Euros for
2000-2006. See Assemblée nationale). 17) Decree on enforcing the "voluntary sector role in Urban policy", 9/09/99, Minister for Urban Affairs. Decree specifying how the former decree should be enforced, 15/09/99, Inter-ministerial Delegate for Urban Affairs. 18) The idea of vie sociale refers to day-to-day social exchanges and tights within a considered area. 19) See the Délégation Interministérielle à la Ville / "Interministerial Delegation for Urban Affairs" website (www.ville.gouv.fr/ne/) :information on projects investigating (media, meetings, debates…) consultation on given projects (surveys, public meetings, working parties, neighbourhood committees…) involvement in the decision-making process and project delivery (Fonds de Participation des habitants / "Resident Participation Fund", organisations, workshops, commissions…) 20) Historically and politically, the word "Conseil de quartier" ("Neighbourhood council") refers to a top-down reality, while "Comité de quartier" ("Neighbourhood Committee") refers to a bottom-up one (Gontcharoff G., 1999). The latter were inherited from a dynamic local associative life period. 21) The significant change in the decision making process ("co-production of the decision" between public authorities, technicians/professionals and residents) with regard to the new CDVs and the GPVs, that was advertised by the Conseil National des Villes (CNV) / "National Council for urban affairs" in its opinions (CNV 1999 and 2000), can be questioned. Indeed, at the same time, it laid a great stress on the elected authority to be the guarantors of the general interest, reinforcing the idea that an institutional change is occurring, and not a move to participative democracy.22) In the French perspective, capacity-building refers to training courses on how to set up an organisation or on how to manage an existing one. The meaning has been extended to training for professionals on the ground (voluntary sector, public services agents) on how to deal with situations of conflicts or adapt their language and behaviours to the persons they are speaking to. 23) Examples of issues dealt with in 2000 : housing, the parental function, deprived areas image, inter-generation relationship, the ballot process, day-to-day unfair treatment. Between 45 and 120 residents attended those sessions. 24) Examples of local issues dealt with in 2000: setting up of a resident organisation in Bassens II, a women’s workshop on the rehabilitation of their area, resident involvement in the implementation of a Plan aiming to help their joint ownership, a discussion group on the status of refugees.25) For example an original initiative led by the Sénart SAN in order to prepare a local analysis of the causes of crime was set up in 1999. More than 500 people where consulted. Municipal agents went to see residents at home to ask them to organise meetings in their lunching rooms with their neighbours. A videotape made locally, featuring anonymous people expressing their views about local violence, allowed people to go beyond their own narrow-minded views. A report was made on these meetings and on the ideas that emerged. The outcome of this process was fed back to both councillors and residents. As interesting and useful as this experiment was, its costs were very high. 26) La Gazette des communes (27/11/2000, n.1575) proposed professionals points of view.27) Patrick Norynberg, in La Gazette des communes. 28) This system refers to a time when professionals were mainly preoccupied by the result of the operation they were delivering to achieve an ideal, autonomous view. Current methods are more focused on dealing with constraints, thus relinquishing a part of their control. How to achieve the desired result is more important than strictly adhering to a prescribed model. (Souami, 1998) 29) See the report on a training seminar held for Sub-Prefects for urban affairs in October 1999 (DIV, 1999) : "Social landlords, education professionals are not convinced! It is very hard!" 30) In 1995, the district mayor of Paris XXth District (a quasi powerless entity within the City Council) created Neighbourhood Councils joining up 13 councillors, 13 members considered as representative by the local Council, and 13 residents chosen by drawing lots on resident lists. The legitimacy of these Neighbourhood Councillors was strongly challenged, since each meeting was an opportunity for elected councillors to speak directly to residents in the crowd, overtaking the official intermediary. (Blondiaux, 1999)
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