TRANS-USERS. Transforming construction by user-driven innovation

This report addresses user-orientated strategies for industrialising the construction industry.
In the first part, the objectives of the study are described along with the theoretical framework and the research design of the study.

The second part of the report contains five case studies conducted in Denmark, Sweden and France. The five case studies are: The industrialised home building concept BoKlok, a web based product configurator for kitchens by HTH, the innovative potential of the dual role of employees as both user and employee in Rockwool, the application of quality management systems to redesign production and business processes to accommodate for users' requirements (Maisons MACCHI), and the client as driver of innovation on the construction and renovation of the low budget hotel brand Formule 1 of ACCOR Hotels.

In the third part, the discussion and conclusion addresses three interlinked issues related to the role of users, the impact on the construction business system and the reconfiguration of the boundaries between companies, products and users.

Se eller download rapporten: 'TRANS-USERS. Transforming construction by user-driven innovation' (2009).

Se sammenfatning af rapporten i 'Når brugeren bliver synlige i byggeriet' (2010). (Udgivet af Erhvervs- og Byggestyrelsen).

Se pressemeddelelsen: 'Medarbejdere er også brugere af virksomhedens produkter' (23.02. 2010).

Se også artiklen: 'Innovation in the kitchen line of business: Users, configuration and context